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Auto-pay automatic withdrawals: You can set up pre-authorized automatic withdrawals from your bank account or schedule payments through MyHydro to ensure you don't fall behind on BC Hydro bills or your catch-up payment plan. The B.C. BC Hydro has seen an uptick in residential power use over the past few weeks, as more people shift to working from home to prevent the spread of the virus. COVID-19: BC Hydro customers to get three months of bill relief. Get help. The B.C. Qualifying households will receive a credit of three times their average monthly bill over the past year to help cover their electricity costs. Careers. You asked for it, and we delivered. Learn more about conservation programs for income-qualifying customers. BC Hydro says the outage occurred at about 12:45 p.m. If you're having trouble keeping up with your BC Hydro bills and are falling behind on payments, we're here to help. Get the latest news & tips from BC Hydro directly to your inbox. The average residential customer’s bill is $159 per month, so the average credit provided will be $477. Other payment programs that can help. All Rights Reserved. Major industries, like pulp mills and mines, will be able to defer 50 per cent of their bill payments for three months. Grants are available up to $600 ($500 if your home isn't heated by electricity) and will be applied directly on your BC Hydro bill against the amount owing. We look for exceptional people to bring new ideas and fresh thinking to BC Hydro. Some customers will also be eligible for BC Hydro’s existing Customer Crisis Fund, which provides access to grants of up to $600 to pay their bills. Get answers to questions about paying your bill, rates, moving your account and more. The residential electricity load in the last two weeks of March was up about nine per cent, compared to the same period last year. © 2020 Global News, a division of Corus Entertainment Inc. Coronavirus outbreak: BC Hydro to provide 3 month credit on homeowner bills, 1 per cent reduction for all customers. For now, it’s forecasting a 2.7-per-cent increase in April 2021, a 0.3-per-cent decrease in 2022, and a three-per-cent increase in 2023. The B.C. If you've fallen behind on your BC Hydro bills, there are a number of payment plan options available to make things easier. Get answers to questions about paying your bill, rates, moving your account and more. Call us to report a power outage in your area or to get information you couldn't find online. government is offering bill relief for residential BC Hydro customers affected by the COVID-19 crisis. The Crown corporation also updated its projected rate changes for the next three years. The original B.C. He added that they will also give the option to large industrial customers to have 50 per cent of their payments deferred for the next three months. We look for exceptional people to bring new ideas and fresh thinking to BC Hydro. Want to discuss? Please note that our COVID-19 Relief Fund program closed June 30, 2020 and applications are no longer accepted. The COVID-19 Relief Fund program closed June 30, 2020. All our most popular energy- and money-saving tips in one place. “We are facing unprecedented challenges due to COVID-19. BC Hydro launches program to help coronavirus-affected customers with their bills. New business Premier John Horgan addresses province in televised speech, WestJet cutting over 100 flights in Atlantic Canada as pandemic makes service ‘unviable', Health Canada adds 5 hand sanitizers to recall list, cites potential health risk, Ontario slashes hydro rates providing relief during coronavirus pandemic, Woman in her 30s dies of COVID-19 as Alberta adds 243 more cases Wednesday, Visitor restrictions in place at two northern Saskatchewan health facilities, Teen accused of killing 2 protesters in Kenosha won't face charges in Illinois, Trump's new claims on coronavirus immunity are 'extremely dangerous,' experts say, 'There is no plan': 'Totally Under Control' explores Trump administration's COVID-19 failure, Ontario reports 721 new coronavirus cases as more than 32K tests processed, Odd wave or Ogopogo? People are out of work, and businesses are facing tough choices about whether they can stay open,” Premier John Horgan said. Smaller outages are also reported in the 3000 block of Trethewey street and the 32800 block of George Ferguson Way. Electrical connection forms . The B.C. COVID-19 resulted in financial hardship for many of our customers, particularly those that experienced job loss, had to close their businesses, or were otherwise unable to work. Please read our Commenting Policy first. According to BC Hydro, the outage affects the area east of Clearbrook Road, south of Nanaimo Crescent, north of Peardonville Road and west of Maclure Road. Get answers to questions about paying your bill, rates, moving your account and more. Viewing and exporting your bill and account history, Electrical connections and outages during COVID-19, Preparing your site for connection services, Overhead and underground residential connections, Multi-residential & commercial connections, Customer vault maintenance and isolations, Payment options for Electrical Service Design customers, Distribution Technical Standards and Guides, Attaching to BC Hydro poles, towers and ducts, Learn more about conservation programs for income-qualifying customers. The utility is also halting all service disconnections for non-payment during COVID-19 and cancelling all non-emergency planned power outages that would affect its customers. Are you experiencing a temporary financial crisis, such as a loss of employment, unanticipated medical expenses, or a death in the family? READ MORE: The credit does not have to be repaid. Get help. Report: Myths block road to electric vehicle adoption, Winter bills: How a bchydro.com editor saves $200 a year, 7 things you should know about how we restore power, Text phishing & 'Bitcoin' scams target customers. Call us to report a power outage in your area or to get information you couldn't find online. Reducing your usage can help lower your bills and make it easier to manage your electricity costs. Learn more. Industrial connections . We look for exceptional people to bring new ideas and fresh thinking to BC Hydro. Some customers are also eligible for a free home assessment and energy-efficient upgrades. Request to defer a payment online or give us a call at 1 800 BC Hydro (1 800 224 9376). “Giving people relief on their power bills lets them focus on the essentials, while helping businesses and encouraging critical industry to keep operating.”. Emergency Benefit for Workers is now expanded to include two weeks where the CERB wasn’t available. We look for exceptional people to bring new ideas and fresh thinking to BC Hydro. Copyright © 2020 BC Hydro. If you're having difficulty paying your bill, please consider our options below such as a flexible, catch-up payment plan. Need help with your bill? Here’s who’s eligible and how to apply for Canada’s coronavirus wage subsidy. Qualifying small businesses will save $121 per month, or $363 over three months. Your total amount owing needs to be less than $1,000, and typically you'll need to have made attempts to make payments. Are you falling behind on your BC Hydro bills because of it? What you need to know about buying, driving and charging a plug-in electric vehicle in B.C. Coronavirus outbreak: BC energy minister says Hydro relief package will provide up to $477 in savings, B.C. There are a number of programs available to help you get back on track, reduce your electricity costs, and avoid disconnection of your service. Learn More. Attaching to BC Hydro poles, towers and ducts . That’s an average savings of $16 a year for residential users, $715 for commercial customers, and $230,000 for industrial users. Copyright © 2020 BC Hydro. We'll help you succeed in your Reduction Challenge. READ MORE: BC Hydro account number: Postal code: Need help with your bill? government says BC Hydro is offering a three-month credit on residential power bills for people out of work or have had wages reduced due to the COVID-19 pandemic. Careers. You can apply for a grant once per year, and the grant doesn't need to be repaid. Get answers to questions about paying your bill, rates, moving your account and more. Apply for help with the Customer Crisis Fund. Distribution Generator Interconnections . On Wednesday, British Columbia’s Premier John Horgan said that BC Hydro will offer a three month credit on hydro bills for individuals who are out of work, or have reduced wages due to the COVID-19 pandemic, as well as a 1 per cent reduction for all BC Hydro customers. Staff have seen evidence of power use peaking later in the morning, likely due to some residents not having to wake up as early, or at all, for school or work, as well as an earlier evening peak, possibly because of people cooking dinner earlier because they do not have to commute home. Learn more about the. Calgary resident records 'weird waves' on Okanagan Lake, Coronavirus: Trump claims individuals who have tested positive for COVID-19 are ‘now immune’, British World War II bomb explodes underwater in Poland, 'Totally Under Control': New documentary explores Trump administration's COVID-19 failure, Dr. Bonnie Henry on rise in COVID-19 cases linked to recreational sports, Gardeners in Saskatchewan growing more food in response to COVID-19 study, Coronavirus: Kelowna cancels 2020 Winter Street Market, No plans for border restrictions amid two New Brunswick COVID-19 outbreaks: N.S. Customers can also defer hydro payments or arrange a payment plan with no penalty, as part of the province’s pandemic response. Get a roundup of the most important and intriguing national stories delivered to your inbox every weekday. The utility reminded the public on Wednesday about a one-per-cent rate cut for all customers, following interim approval by the BC Utilities Commission. All Rights Reserved. premier, Macron orders curfew for a 3rd of France to beat back coronavirus, Trick-or-treating a no go in New Brunswick's orange zones, Here’s who’s eligible and how to apply for Canada’s coronavirus wage subsidy, BC Hydro launches program to help coronavirus-affected customers with their bills. The program is available to residential customers only, for your primary residence: For customers in income-qualifying households, you can receive free energy-saving products that can help you save money on your electricity, water, and gas usage. Start saving today. Smart home technologies can help you manage energy use, control lighting and heating, and can improve comfort, security and safety. Emergency Benefit for Workers announced on May 1, 2020, followed the same federal eligibility requirements as the Canada Emergency Response Benefit (CERB). government is offering bill relief for residential BC Hydro customers affected by the COVID-19 crisis. Contractor authorizations and permits . Transmission Generator Interconnections . Small businesses forced to close under the pandemic will have their bills forgiven for three months: April, May and June. Experiencing a temporary financial crisis? Applications are no longer accepted. Get the latest news & tips from BC Hydro directly to your inbox. You can apply to the Customer Crisis Fund for a grant payment to avoid disconnection.

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