In Florida, a system was tampered with to blare an alarm and spew racial slurs to a family in their living room. Tap the location where you want your device assigned. On the pro it's along the side so it's not terriblly annoying but yeah I wish it was easier, Open app, click your cam, device health, then select Change Wi-Fi Network. That way when you want to check on the status of a business camera or make an adjustment to the Ring Alarm system in your home, you can view devices at that particular Location. As I mentioned in my original post, the base station indicates that it is using ethernet under Network Settings. This article will give you instructions on managing your Locations in the Ring app. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Ring Alarm is still connected to the old router. That way when you want to check on the status of a business camera or make an adjustment to the Ring Alarm system in your home, you can view devices at that particular Location. Here's an excerpt from a Ring Support post/article related to this: "The Base Station can only be connected to the Internet through an Ethernet Cable or via a 2.4 or 5 GHz wifi connection. To switch between two or more Locations, do the following: To edit the name or street address of a Location, do the following: To move a device to a Location that is already on the account: Note: All devices need to be removed from the Location or reassigned to another Location before the user can remove the Location itself. Hello, My parents live out in the country and have been looking for a nice wireless security system. I've just bought the Alarm System Gen2, and the base station will NOT connect to wifi. Press question mark to learn the rest of the keyboard shortcuts. Locations are a function in the Ring app that allows you to group your Ring devices by their physical location. My Ring Alarm base station is using wifi and ethernet. I don't have Change Wi-Fi Network as an option under Device Health. I don't want to do a reset and have to redo all the sensors. Tap the device you want to assign to another Location. With Ring, you can arm or disarm your Ring Alarm no matter where you are, from the free Ring app. Tap the name of the current Location at the top of the dashboard. They currently have a Night Owl camera system, but they don't have cameras everywhere they'd like. On your way out but forgot to set your Alarm? I will do as you suggested and contact the support team to troubleshoot further. On the ring pro you have to press the setup button to change wifi. Click here for frequently asked questions concerning Locations. I honestly don't care if it uses both, but many devices automatically turn off/disable wifi once an ethernet connection is established. Before contacting support, I decided to run through the Change Connection process (under Network Settings) and set it to Ethernet (again). If, for example, you had a Ring Alarm and a number of Ring cameras at both your home and your place of business, you could group these devices into "Home" and "Business" locations. If both connections remain connected after completing the above, I recommend reaching out to our support team for more in-depth troubleshooting. Click here for how to change Locations on your Ring Alarm.