If it's an internal chime kit, do you have the Doorbell hardwired to doorbell wires at your door? The app receives alerts when someone presses the button on your Ring Doorbell. 1) When the ring light around the button is off (dark) and the button is pressed, the Ring Pro device emits a sound immediately, BUT there is a delay of 3-5 seconds between pressing the button and the mechanical doorbell actually ringing. Ring doorbell not charging and ringing mechanical door bell anymore. Please respond to the common issue in this thread. From what I have read online there should be a setting within the app that will allow us to choose Mechanical doorbell however the app doesn't give is that selection. They'll be able to look more closely at your device and account to see what's going on. Here’s the nightmare scenario. So here’s what to look for if your Ring doorbell suddenly stops ringing. You can find a full list of compatible chime kits for the Doorbell here to make sure your's is in the list! If your video doorbell is not connected to a mechanical bell, then the only way you will know someone’s at your door is through your smart device. Our Ring Doorbell 2 was installed using the wires from our original doorbell. My doorbell 2 first gen stopped charging and working with my doorbell. This might happen due to wire resistance and gauge that drops what’s normally 16 volts AC to much lower voltages. Hey @hermes414. We are also having this problem. Is there anything else I can do or is it time to get a new one? I would recommend reaching out to our support team directly so they can take a look, as the chime should be working if it is listed as compatible. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We thought it was the battery but even after charging it, the inside bell does not work. Re: Ring doorbell 2 not ringing inside house Hey @KRJ1 . If you are outside of the US, please read our response to COVID-19 here to see how to contact support. The Reason Why Your Ring Doorbell is Not Ringing. Hello, I’ve just installed my new Ring video doorbell 2. This information will help us to better provide some guidance! New Neighbor Mark as New; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content 06-05-2020 07:31 PM 06-05-2020 07:31 PM. Next, make sure the power source is strong enough, the battery is charged, the chime works properly, and that your smartphone is set up for notifications by reviewing this list. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Not digital. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. I have attached some pictures of the doorbell and the transformer, hopefully this will give a better understanding of what we have.